FAQ
Who is the CDC SPORT website target audience?
This site is designed for all sports lovers, especially cycling. Here you can find news, videos and many news related to the world of cycling.
How can I contact CDC SPORT?
For any questions or clarification do not hesitate to contact us, our Customer Service is at your disposal to provide the necessary assistance. Through "information / contact" or email [email protected]
How can I become a CDC SPORT customer?
CDC SPORT we are a wholesaler of articles for cycling, so we only sell to professionals. You can only access the private area of clients if you are a company or professional in the sector.
Am I a professional and want to work with CDC SPORT?
To be able to register in our customer area you will have to contact the commercial department through [email protected] indicating the location where the business is located and a contact person, we will contact you.
I am already a CDC SPORT customer, but I do not have access to the customer area, how do I request it?
Contact us through email [email protected], indicating your business name and your customer code, we will send you the access data.
I already have the username and password to access, how do I do it?
If you already have the access data just enter them in the area of access to the "customer area" and you can access your private area where you can place orders, manage guarantees and download material.
How can I download product or action images?
Enter the panel of your client area and look for the downloads section, there you will find all the different options to download images, rates, catalogs ...
How can I download the CDC SPORT catalog or a brand that you distribute?
Enter the panel of your client area and look for the downloads section, there you will find all the different options to download images, rates, catalogs ...
How can I download prices from CDC SPORT or from a brand that you distribute?
Enter the panel of your client area and look for the downloads section, there you will find all the different options to download images, rates, catalogs ...
I am a final customer and I have a product under warranty, what should I do?
You have to contact the point of sale where you bought the product as a guarantee, they will guide you to manage your warranty.
I am a professional and I have a product under warranty, what should I do?
Send your query related to the guarantee management to the email [email protected] explaining the case and we will answer you as soon as possible.
How can I see all your catalog?
In addition to visiting the product pages on our website, there are two very quick and easy ways to see our complete catalog, the first is by accessing the catalog's online viewer (link to the viewer) or if you prefer you can download the complete catalog in pdf ( link to user downloads) this option is only for users.
I want to customize equipment or cycling clothes with any of your brands, is it possible? what should I do?
Of course, if you want to have all the information of the products that we can customize, visit the link https://www.castelli-cycling.com/en/custom-cycling-clothing or contact us in the email [email protected] , and tell us what you need, our Personalized Clothing team will advise you.